It is a perfect Christmas gift!
Excellent quality!! That snowman plate looks even better in person.
This blown glass gingerbread ornament is so beautiful. Perfect for our theme this Christmas!
Return Policy
ONLINE RETURN POLICY:
All online purchases are final sale and are not eligible for return or refund unless the item arrives damaged or defective.
If your order arrives damaged or defective, please contact us at customerservice@saltboxlane.com within 48 hours of receiving your order. Please include photographs of the damaged item and its packaging.
If a replacement is available, we will arrange for a replacement to be shipped. If a replacement is unavailable, we will issue a refund to the original form of payment. Refunds will be processed within 5–7 business days after the damaged item has been approved for a refund. Your financial institution may require additional time for the refund to appear in your account.
IN-STORE PICKUP RETURN POLICY:
Items purchased online and picked up in-store may be returned within 10 days of the original order date. Items must be unused and in original condition.
Custom orders, rugs, lighting, pillows, artwork, furniture, and seasonal items are final sale once payment has been received.
Eligible small, in-stock home décor items may be returned in accordance with this policy. Refunds will be issued to the original form of payment.
DROP-SHIPPING:
Vendor fulfilled items: some products are shipped directly from our vendor partners and may require additional processing and transit time. These orders may take up to 2 weeks for delivery. If you need an item by a specific date, please contact us before placing your order and we will be happy to provide an estimated delivery timeframe.
DAMAGES:
If your order arrives damaged, please contact us at customerservice@saltboxlane.com within 48 hours of receiving your product(s). Please include photographs of the damaged item and its packaging.
If a replacement is available, we will arrange for a replacement to be shipped. If a replacement is unavailable, we will issue a refund to the original form of payment. If the order was paid using a combination of a gift card and another payment method, the gift card portion will be refunded first, followed by the remaining amount to the original payment method.